Privacy Policy

Raging Bull Casino collects and processes personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains what data is collected, how it is used, stored, and disclosed.


1. Information Collected

1.1 Personal Identification Information

1.1.1 Full name
1.1.2 Date of birth
1.1.3 Residential address
1.1.4 Email address
1.1.5 Telephone number
1.1.6 Government-issued identification (for verification purposes)

1.2 Account & Activity Information

1.2.1 Registration details
1.2.2 Login history and timestamps
1.2.3 Transaction records
1.2.4 Gameplay activity logs
1.2.5 Bonus participation data

1.3 Payment Information

1.3.1 Deposit details
1.3.2 Withdrawal details
1.3.3 Payment method information
1.3.4 Transaction verification records

1.4 Technical Information

1.4.1 IP address
1.4.2 Device identifiers
1.4.3 Browser type
1.4.4 Operating system
1.4.5 Usage logs and session timestamps

1.5 Communication Preferences

1.5.1 Marketing consent status
1.5.2 Promotional preferences
1.5.3 Customer support correspondence


2. Purpose of Processing

2.1 Identity and age verification
2.2 Compliance with regulatory and licensing obligations
2.3 Account administration and service delivery
2.4 Processing deposits and withdrawals
2.5 Fraud detection and anti-money laundering monitoring
2.6 Security monitoring and risk management
2.7 Customer support services
2.8 Marketing communications (where consent is provided)
2.9 Record retention in accordance with legal requirements


3. Disclosure of Information

3.1 Personal information is not sold or rented to third parties.

3.2 Data may be shared with:
3.2.1 Payment service providers
3.2.2 Hosting and infrastructure providers
3.2.3 Identity verification services
3.2.4 Fraud prevention and AML systems
3.2.5 Analytics providers
3.2.6 Regulatory authorities
3.2.7 Law enforcement agencies where legally required

3.3 All third-party service providers operate under confidentiality agreements and data protection obligations.


4. Cookies & Tracking Technologies

4.1 The platform uses cookies and similar technologies for:
4.1.1 User authentication
4.1.2 Session management
4.1.3 Fraud prevention
4.1.4 Performance monitoring and analytics
4.1.5 Marketing optimization

4.2 Additional details are available in the Cookies Policy.


5. Data Security

5.1 Security measures include:
5.1.1 SSL/TLS encryption
5.1.2 Encrypted data transmission
5.1.3 Firewall and intrusion detection systems
5.1.4 Restricted internal access controls
5.1.5 Continuous monitoring for suspicious activity
5.1.6 Secure document upload procedures

5.2 Sensitive information is protected during both transmission and storage.


6. Data Retention

6.1 Personal data is retained only as long as necessary for operational and legal purposes.
6.2 Regulatory retention periods may apply to financial and verification records.
6.3 Following account closure, certain data may be retained for compliance requirements.
6.4 Users may request deletion of personal data, subject to legal obligations.
6.5 Certain records may be retained where required by applicable law.


7. International Data Transfers

7.1 Certain service providers may process or store data outside Canada.
7.2 Cross-border transfers are governed by contractual safeguards.
7.3 Third parties must maintain data protection standards consistent with PIPEDA.


8. User Rights

8.1 Users have the right to:
8.1.1 Access their personal data
8.1.2 Correct inaccurate or incomplete information
8.1.3 Update contact details
8.1.4 Withdraw marketing consent
8.1.5 Request information regarding data processing practices

8.2 Requests may require identity verification prior to processing.


9. Policy Updates

9.1 This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
9.2 Continued use of the platform following publication of updates constitutes acceptance of the revised policy.
9.3 Users are encouraged to review this policy regularly.