Terms and Conditions

1. Eligibility

1.1. Users must be at least 19 years old or meet the legal gambling age in their province or territory.
1.2. Registration is permitted only in jurisdictions where online gambling is lawful.
1.3. Registration details must be accurate, complete, and kept up to date.
1.4. Only one account per individual is allowed.
1.5. Accounts containing false, misleading, or incomplete information may be suspended or terminated.


2. Account Registration & Security

2.1. Users are responsible for safeguarding login credentials.
2.2. Account access must not be shared with third parties.
2.3. The account holder bears responsibility for all activity conducted under their account.
2.4. Secure password practices are required.
2.5. Suspicious or unauthorized activity may result in review, restriction, or suspension.


3. Licensing

3.1. The platform operates under Anjouan Remote Gaming License №ALSI-202409021-F12.
3.2. Services are provided subject to the conditions of that license.
3.3. All users are subject to applicable regulatory and compliance procedures.


4. Fair Use & Conduct

4.1. Games operate using certified Random Number Generator (RNG) systems.
4.2. Any attempt to manipulate software, systems, or outcomes is prohibited.
4.3. Bots, automated tools, or exploitative strategies are not permitted.
4.4. Abuse of staff or misuse of services may lead to suspension or termination.
4.5. Wagers affected by technical malfunction or system error may be voided.


5. Deposits, Withdrawals & Currency

5.1. The primary transaction currency is Canadian Dollar (CAD).
5.2. Accepted methods may include Interac, Visa, Mastercard, approved e-wallets, and cryptocurrencies where available.
5.3. Transactions are subject to anti-fraud and security checks.
5.4. Identity verification (KYC) is required prior to the first withdrawal.
5.5. Withdrawal limits and processing times depend on payment method and account status.
5.6. Additional documentation may be requested before funds are released.


6. Bonuses & Promotions

6.1. Each promotion is governed by its own terms and conditions.
6.2. Conditions may include wagering requirements, deposit thresholds, maximum cash-out limits, and game contribution rules.
6.3. Only one active bonus applies unless otherwise specified.
6.4. Bonus abuse or irregular play may result in forfeiture of bonus funds and winnings.
6.5. Promotional eligibility may be revoked at the operator’s discretion.


7. Responsible Gaming

7.1. Responsible gaming tools are available within account settings.
7.2. Tools may include deposit limits, session limits, reality checks, cooling-off periods, and self-exclusion.
7.3. Users may request permanent account closure at any time.
7.4. External support resources are available upon request.
7.5. Further details are outlined in the Responsible Gaming Policy.


8. Privacy & Data Protection

8.1. Personal data is processed in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
8.2. Data collection purposes include identity verification, transaction processing, fraud prevention, and regulatory compliance.
8.3. Information may be shared with authorized service providers under confidentiality agreements when required.
8.4. Full details are provided in the Privacy Policy.


9. Suspension & Termination

9.1. Users may close their account by contacting customer support.
9.2. The operator may suspend or terminate accounts in cases of:
 9.2.1. Breach of these Terms.
 9.2.2. Fraudulent or suspicious activity.
 9.2.3. Violation of applicable laws or regulations.
 9.2.4. Bonus abuse or system exploitation.
9.3. Pending wagers may be voided upon suspension.
9.4. Funds may be temporarily withheld during investigation.


10. Limitation of Liability

10.1. The operator does not guarantee uninterrupted or error-free service.
10.2. Liability is excluded for technical failures, network interruptions, or force majeure events.
10.3. Users are responsible for device compatibility and internet access.
10.4. The operator is not liable for indirect, incidental, or consequential damages arising from platform use.


11. Intellectual Property

11.1. All content, software, graphics, trademarks, and branding are owned by the operator or its licensors.
11.2. Reproduction, modification, distribution, or commercial use without written consent is prohibited.
11.3. Unauthorized use may result in legal action.


12. Complaints & Dispute Resolution

12.1. Users must contact customer support to initiate dispute resolution.
12.2. The operator will conduct an internal review.
12.3. Unresolved disputes may be referred to the relevant licensing authority.
12.4. Regulatory determinations may supersede internal decisions where applicable.


13. Amendments

13.1. These Terms may be amended at any time.
13.2. Continued use of the platform after publication of updates constitutes acceptance.
13.3. Users are responsible for reviewing the Terms periodically.


14. Governing Law

14.1. These Terms are governed by applicable Canadian law.
14.2. Jurisdiction applies within Canada.
14.3. Where applicable, disputes may be subject to the courts of Ontario.